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The  1 2 3  Process

 
 
 

1.

 
PHONE ORDERS
  • Call 1-866-478-3417. A Case Manager will be assigned to you.

  • He/she will give your Requisition Number and Login information for your report.

  • This process takes about 5 minutes.

 
 

 

 

ONLINE ORDERS

  • You will receive an email with your order ID Number. 
  • A Case Manager will be assigned to you. He/she will provide your Requisition Number and Login information for your report. We also fax a copy of your testing Document to the Service Center.
  • Call  your assigned Case Manger 30 minutes prior to your visit to review your case and have all your questions answered.

 

   
 
   

     
 

2.

 

PHONE & ONLINE ORDERS

  • Go to the Service Center and bring the Requisition Number with you.
  • A certified technician will collect your specimen (blood and/or  urine sample) - The visit usually takes 15 minutes.
 
   
   

     
 

3.

 

PHONE & ONLINE ORDERS

 
  • Login, see and print your report.  We can also fax or mail the report to you.
  • Reports are usually available in 2-3 business days.
  • Your Case Manager, a Physician authorized representatives and our Physician are available for test review and to make sure results are understood and  all your questions are answered.
 
   
 
 


 

 

 
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